Lowongan Kerja Product Designer - GoPay

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About The Role

They say no man is an island, and this holds particularly true for this role. As a Product Designer, you’ll be part of the team that manages GoPay - Southeast Asia's largest payment application. With extensive knowledge of technical design elements and an interest in understanding user preferences, you will tackle any issues with a powerful combination of well-defined flow, wireframes, information architecture, user journeys, and/or storyboards. Product managers and engineers will be your companions during this ride. Best yet, you’ll have the opportunity to flex your solid design skills, getting us even closer to our ultimate goal of designing groundbreaking, formidable, and highly effective products for Gojek.

What You Will Do

Focus on user experience in particular 1 stream (Money Management) and managing expectations with Product and engineering teams

Influence product and engineering to take up design backlog that eases user pain point or increase delightful experience like improving micro-interaction

Work more on a diverse problem where analysis and data-driven approach is needed and become a key contributor with product manager to stream-level strategy & OKRs

Effectively delivers new feature/feature improvements for products that are already well-defined in scope

Define the product briefs and be able to present the ideas/solution to the team

Document the design process for each feature, such as research findings, ideations, usability testings, release, and monitor the impact after the product release

Contribute to the team cadence discussion and make a short presentation to the team, as well as present team’s updates if needed

Proactively seek/give feedback from other stakeholders to make sure concepts are meeting the intended project goal

What You Will Need

At least 2 years of experience in the product design industry.

Familiar with data and can identify problem areas, furtherly map out the user journey, and break these problems into smaller chunks

Experience in analytics tools to gather customer data

Possess a good knowledge of design fundamentals such as design thinking framework and other frameworks in order to develop products

Ability to sketch the ideas into a wireframe

Good knowledge of the tools such as Overflow, Miro, Figma, and other wireframing tools that used in the design team especially product design roles

Knowledge in design validation, either through quantitative or qualitative research

Excellent organizational skills, project management, collaborative teamwork with a wide range of stakeholders

About The Team

Our Gojek design squad currently consists of 100+ designers (around 7 teams) spread across Bengaluru and Jakarta. We create products and services with one goal in mind: to design products that our users love. The team believes that with creation, there's always iteration. We utilize smart, innovative, and impactful design to evolve and improve the quality and characteristics of our products and services, and even to solve various user issues. Our team's motto is "to design is to drive impact" - which powers everything we do as a team.

The Money Management stream within GoPay aims at helping all our users to better manage their money. We focus on reducing the anxiety attached to payments so that our users can achieve their life's goals and aspirations. Our objective is to create a fast, simple and seamless payment experience. At the same time, we want to enable our users to manage their finances, spend wisely, save money, invest their savings, and earn more. So if the thought of strategic planning, organizing, directing, and controlling of finances excites you, come join us in creating the best money management experience at GoPay.

While our team is based all over the region, we are a tight-knit group who are bonded by two things: good design and good bread 🙌. For real - our weekly conversations range from the latest breakthroughs in design and technology to the best sourdough bread recipes out there (WFH has indeed made us into make-believe bread connoisseurs). But whether you like your bread with butter or olive oil, or stay as far away from it as possible (teach us how), we’d be stoked to have you join the fam!

About Us

Gojek is a Super App. It’s one app for ordering food, commuting, digital payments, shopping, hyper-local delivery, and dozen other products. It is Indonesia’s first and only decacorn. It's also the only Southeast Asian startup to be part of Fortune's list of 'Companies That Changed The World.'

Our Mission: To create and scale positive socio-economic impact for our customers, driver-partners, business and MSMEs.

As of 2021, Gojek processed more than $9 billion annualised gross transaction value across all markets where it operates - in Singapore, Thailand, Vietnam and Indonesia. We have the largest food delivery product in Asia, (outside of China), and the largest payments wallet in Southeast Asia.

Our investors include Google, Facebook, PayPal, Sequoia Capital, Tencent Holdings among others.

Gojek is committed to building a diverse and inclusive workplace and is an equal opportunity employer. We do not discriminate on the basis of race, religion, national origin, gender, gender identity, sexual orientation, disability, age, education status, or any other legally protected status.

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